Talk to Leo - Support

 We’re here to help you.

Talk to Leo is designed to support your emotional wellbeing through gentle, honest, and private conversations. If you're facing issues with the app or have questions, feedback, or concerns — we’re listening.

🔧 Common Issues & Solutions

1. App not responding or freezing?
Try closing and reopening the app. If the issue persists, uninstall and reinstall the latest version from the App Store.

2. Conversation history not saved?
Make sure you're using the latest version of the app. If you still face issues, contact us with your user ID.

3. Feeling misunderstood by Leo?
Leo is always learning. Your feedback helps us improve his emotional intelligence. Let us know about specific cases where Leo didn’t help.

4. Subscription or Payment issues?
If you’ve subscribed and didn’t receive full access, please reach out with your purchase receipt and app version.

📬 Contact Support

For personal help, email us at:

talktoleoapp@gmail.com

Include the following (if applicable):

  • Device model and OS version

  • App version

  • Description of the issue

  • Screenshots (if possible)

We typically respond within 24–48 hours.

🛡️ Privacy and Confidentiality

We care deeply about your privacy. All your conversations with Leo are encrypted and never shared. Read our Privacy Policy for full details.

🙏 Feedback and Suggestions

We’re building Leo with love — your input shapes the experience. If something feels off or if you have ideas to make Leo better, please write to us.

Let me know if you'd like a version written in more emotional tone, playful tone, or minimal tone.

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